Client — Sterling Legal Group
Replaced a paper-heavy intake process with a fully digital client onboarding system: AI-powered document generation, e-signature integration, and automated case status updates via WhatsApp.
Intake time down from 3 days to 4 hours
Document errors eliminated
Client satisfaction score: 9.4/10
Staff admin hours saved: 60% per week
We started with a detailed discovery phase to understand the client's existing systems, data flows, and pain points. From there, we designed a solution architecture that balanced speed-to-market with long-term scalability — then delivered iteratively, validating results at each milestone before moving to the next.
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